Agenda

Wednesday April 14, 2010

Overland Park Marriott

10th Annual Kansas City IT Symposium

Knowledge & Networking


7:30 am Attendee Check-In; Breakfast Buffet Served
  Market Style Cubed Seasonal Fruit, Individual Flavored Yogurt, Cold Cereals with 2% Milk, Variety of Freshly Baked Breakfast Breads, Chef’s Choice of Breakfast Bread, Fruit Preserves & Butter, Fluffy Scrambled Eggs, Breakfast Potatoes, Pork Sausage & Bacon, Starbucks Coffee, Decaffeinated Coffee & Tazo Tea, Assorted Chilled Juices, Assorted Soft Drinks & Bottled Water
8:20 am Welcome Message
8:30 am Long Live the CIO - Ambition, Identity Crisis, and Nirvana
Grand Ballroom

provided by CIO Executive Council

Partha Biswas
VP & CIO
Joerns Healthcare

Today's CIOs are expected to play a quintessential “strategic” role that goes beyond aligning IT with business and executing technology initiatives that enable short and long-term business objectives.

CIOs are expected to cut cost, run a lean IT function, plan for business continuity, protect the company from security threats, manage an efficient IT infrastructure, improve business processes, increase productivity, drive organizational change initiatives, foster innovation, enable profitable business growth, enhance customer experience, and at the same time help the executive team make better business decisions on areas that have nothing to do with technology.

This expectation though it sounds "strategic" lacks clarity and is designed to create a fertile environment for identity crisis and CIO burnout.

Many of us now report to CEOs; we are members of the executive teams; we are involved in all major business decisions and strategic initiatives including M&A activities. We are the drivers of change. Our role has finally matured to a business leadership role. But we still want more. Is it because we are overly ambitious? Or is it because we continue to play the enabler role and not the driver role even when we are members of the “C” suite?  Are we still playing the role of a glorified IT leader who happened to have a seat at the executive table? Are we still members of the administrative function, and our job is to support and enable the players in line-functions that are actually running the business? Is that the reason we suffer from a nagging identity crisis?

The answer lies in doing the things that CEOs most care about while transforming our roles from enablers to business drivers. 

In this session, Partha Biswas, CIO for Joerns Healthcare, will share his journey from an enabler of business strategy to a business driver with responsibility for revenue growth and customer relationship management.  He will also offer some practical suggestions for addressing the CIO identity crisis and earning peer respect, as well as gaining a meaningful seat at the executive table.
9:15 am Networking Break
9:45 am
Storage Asset Optimization:  A Model for Improved Business Efficiency and Bottom Line
Salon G

Andrew J. Collier
Director of Information Technology
Polsinelli Shughart PC

sponsored by Hitachi Data

David S. Corwin
Vice President/Chief Information Officer
Favorite Healthcare Staffing
 

Keith Kreeger
Manager, Mainframe & Storage Systems
YRC Enterprise Services, Inc.


Rodney Burt
Director of Infrastructure
BATS Trading
  There are many ways to measure how efficiently you are using your storage capacity.  Cost per raw TB, per usable TB, percent allocated, active vs inactive, structured vs unstructured are some common ways to look at storage capacity.  Is the way you "use" your storage capacity on auto-pilot?  Do you wonder if there are any wasted resources yet you keep buying more?  What about the data itself -- do you have any idea what percentage of your total capacity footprint is actually active and "in-use?”  Would you be shocked if that number was 20% or lower?  If you are purchasing physical capacity on a regular basis, does that growth rate concern you?  There are many reasons why most IT environments would be considered "inefficient" when it comes to storage resources.  This session is going to discuss what capacity efficiency problems exist today and what can be done to improve them.
9:45 am Building a Complete and Cost-Effective Business Continuity and Disaster Recovery Solution
Salon I

sponsored by Choice Solutions

Harry Wheeler
Vice President
First State Bank

In this session Mr. Wheeler will explain the process and the resulting benefits of First State Bank’s business continuity and disaster recovery plan from the executive non-technical perspective.  Among the many technologies and implementations utilized to build the complete and cost-effective BC/DR overall plan for First State Bank are the use of Virtualization, SAN Storage, Thin Desktops, Data Replication Software and Remote Site Office Location.
9:45 am Pitching In: Working Alongside Your IT Staff
Quail I

sponsored by CITE

Chris Leon
IT Manager – Software Development
Performance Contracting Group (PCG)

As a manager, you CAN get other people to do things without totally offending everyone. This session will focus on ways to be a better servant leader to the technical people in your organization. Being managers with technical backgrounds, we are often tempted to do the "wrong" things. Chris will discuss some of these behaviors from a middle-management perspective, and share ways to avoid temptations and build trust with your employees.
9:45 am
Achieving Strategic Initiatives Utilizing WAN Optimization
Quail III 

sponsored by Net Direct

Wes Owen
Senior IT Performance Manager
Black and Veatch

From enabling firm wide collaboration to eliminating tape back-ups this presentation will be a review of best practices in utilizing WAN Optimization as the enabler for achieving a multitude of strategic initiatives.  Wes Owen from HNTB will speak to the role of WAN Optimization from allowing for global project teams - to the complete elimination of tape back-ups. 
10:30 am Networking Break
11:00 am Administration and Security of Wireless Devices
Salon G

sponsored by CITE

Andrew J. Collier
Director of Information Technology
Polsinelli Shughart PC

With the multitude of Smartphone devices available, how does an IT department ensure the quality and availability of services to its users, while ensuring the security of the device itself and the information on it?  This discussion will focus on the benefits of centralization and standardization of equipment and platforms, along with the challenges of pleasing the gadget minded end-users.
11:00 am Google Apps…Why And How?
Salon I

sponsored by Beloit Solutions Group

Ed Youngwirth
IT Director
Cosentino’s Food Stores

In this session Mr. Youngwirth will be discussing the key decision points that led Cosentino’s to move  to Google Apps from MS Exchange/Outlook.  For Cosentino’s the move to Google Apps. provided some key benefits to the organization - and with any transition - it also proved to bring on some new challenges.  This breakout will provide an overview on how Cosentino’s partnered with a key vendor in executing the implementation of Google Apps successfully, and how collectively they worked together through the challenges posed by the move.  The discussion will conclude with an overview of the recognized and tangible benefits to Cosentino’s in furthering its business initiatives.
11:00 am From Wagon Wheels to ECM - The Tejon Ranch Experience
Quail I

sponsored by IBM

Richard Daley
Director of Records and Information Management
Tejon Ranch Company

Don’t let the practice of putting out fires and dealing with emergency’s become a part of your business practice.  This will erode the relationship with the business long term and create an environment where IT is not viewed as a partner. 

This breakout session will share the journey The Tejon Ranch has taken to change the culture in the IT environment from a short term fix to a long term way of thinking.  Richard Dayley will specifically share how they organized piles of paperwork into an electronic format that will also support compliance laws, audits, and regulations where everything you need for emergencies is only a click away.
11:00 am The True Advantage to Leveraging Metro Ethernet
Quail III

sponsored by Time Warner Cable

Steve Patterson
Manager of Information Technology
Kansas City Missouri Police Dept.

In this session Steve Patterson from the Kansas City Missouri Police Department will speak about how the Police Department utilizes a unique way to use Metro Ethernet as a secure data transfer between their police vehicles, police stations and other area police departments.

Attend this session to learn how you can leverage Ethernet services that are complex and impossible with other services. See a real world example of Metro Ethernet being used such as Point to Point, Point to Multipoint, Multipoint to Multipoint and Dedicated Internet Access.
11:45 am Tuscany Lunch Buffet Served
Grand Ballroom Garden Salad w/ assorted dressings, Focaccia/Ciabatta Breads, Heirloom Tomato & Mozzarella Salad, Char-Grilled Chicken Thyme-Rosemary Sauce, Oven Roasted Cod Fillet, Lemon Oil, Rigatoni Pasta w/ Italian Sausage, Tomato and Garlic Sauce, Sautéed Vegetables, Focaccia/Ciabatta Breads, Tiramisu & Cannolis, Starbucks Coffee, Decaffeinated, Tazo Teas , Soft Drinks and Bottled water
12:45 am Quantum Leap IT Strategic Planning
Grand Ballroom

Karlos Bledsoe
Service Business Unit Leader
Edward Jones

IT Strategic Planning is one of the highest impact activities IT leaders can undertake;  it can also be one of the most challenging.  Effective IT strategic planning provides both direction and focus, allowing your IT functions to perform at extremely high levels. In this session participants will learn the three levels of strategic planning, including "Quantum Leap Strategic Planning", the steps of effective strategic planning, how to overcome the 4 IT strategic planning myths identified in CIO magazine, and most importantly, what strategic planning is not.   In our fast moving business environment the pace of change is ever accelerating, the direction of change seems to be a moving target, and the economic landscape seems to change weekly.  There has never been a time when "Quantum Leap Strategic Planning" was needed more.
1:30 pm Networking Break
1:45 am Optimizing IT Demand Management
Salon G

James Gibson

Director of Technology
YRC Worldwide

sponsored by CA

Mark Cooper
Sr. Manager, EPMO
YRC Worldwide
 
Managing IT demand is of paramount importance in ensuring successful business operations. Demand placed upon IT is multi-faceted ranging from daily provisioning of routine capabilities such as laptops and security access, to the creation of new business solutions. Successfully managing this demand helps the business remain productive in satisfying customer requirements while ensuring resources are effectively applied to the “right” efforts. This session will present how YRC Worldwide is addressing the challenges of IT demand management.
1:45 am Planning Your Next Recovery: The A to Z’s of Storage Replication
Salon I

sponsored by Peak UpTime

Dr. Allan Engle
Director of Technology
Buhler Unified School District

Solutions that surround the time-intensive task of recovering your data are many.  There are so many different options, and not so much information about them.  Don’t miss this opportunity to hear from Dr. Allan Engle, Director of Technology, who recently went through the process of solving Buhler Unified School District’s recovery needs with storage replication technology.  Learn about his process of selecting this particular solution, why he chose Storage Replication as a solution, and the powerful results he has been able to achieve.
1:45 am IT Business Alignment - Methods, Strategies, Successes & Obstacles
Quail 1

sponsored by CITE

Frank Milano
Chief Information Officer
Terracon

IT’s alignment with the business has always been an important topic for the senior leaders of most organizations. In order to ensure the organization is maximizing its investment in technology, the senior leaders want to ensure that the business leaders and IT leaders are in alignment. In this breakout we will discuss what techniques and strategies have been leveraged to foster good business alignment? For those organizations with solid IT Business alignment, what have been the key success factors? For those without good alignment, what seems to be the largest hurdle to overcome and does cost continue to be a contentious topic?
1:45 am Making the Jump to Deduplication
Quail III

sponsored by EMC

Matt Sebel
Storage Administrator
Armed Forces Bank

Armed Forces Bank had been backing up to SATA disk for several years already. However, as their data continued to grow, replication of the native backup data to a secondary site became very expensive. By moving to deduduplicated disk-based backups, replication now occurs nightly thus allowing AFB to reliably protect their data off-site.
2:30 pm Networking Break
2:45 pm
Utilizing Dashboards to Integrate Sprint’s Business
Salon G

sponsored by Microstrategy

David Kring
Manager, Enterprise Reporting
Sprint/Nextel

Like most organizations, Sprint experiences challenges turning data assets into relevant and actionable information to facilitate the decision making process. With thousands of decision makers and some of the world’s largest databases, Sprint faces huge challenges to integrate data silos and reduce the costs and complexities associated with shadow IT functions. Learn how Sprint is using dashboards as a vehicle to bring the business on board to an enterprise business intelligence platform that reduces costs and increases customer satisfaction.
2:45 pm Case Study:  Measuring IT Effectiveness
Salon I

sponsored by CITE

Richard Perkins
Sr. Mgr., Knowledge Management & Data Integration Services
Black & Veatch

Information technology (IT) is an important part of many organizations competitive advantage and directly effects business process performance and organizational success.  It is essential to evolve IT capabilities alongside business objectives and priorities, and work toward the optimization of global IT resources.  The effective measurement and regular reporting of IT performance is essential to optimization.  This session will present a better practices approach to IT effectiveness reporting and will discuss case study examples of IT performance based reports.
2:45 pm Private Cloud: Transforming IT Resources to Benefit Your Business
Quail 1

sponsored by VMware

Jim Lucke
Systems Manager
DST Technologies

Cloud computing is changing the way IT resources are utilized. Users want the ability to access infrastructure resources how and when they choose.  IT teams are asked to accommodate this shift in the consumption model, but still deal with the security, compatibility, and compliance issues associated with delivering that convenience to application business owners and developers.  

Attend this session and learn how to transform your datacenter into a private cloud – a pool of virtualized resources within a datacenter – and how your company can leverage external cloud providers within your private cloud.  IT Leaders from local companies will share their experiences about their journey toward this transformation, including lessons learned and key benefits achieved.
2:45 pm Using Reporting to Enable Change Management
Quail III

sponsored by Information Builders

Mike Sargent
Technology Project Coordinator
Walsworth Publishing

In this session, Mike will explain the methodology used by Walsworth Publishing to convert from a custom software architecture to an off-the-shelf architecture and the importance of implementing flexible, robust reporting during the transition. This includes but is not limited to the use of dashboards and on-demand reports.
3:30 pm Networking Break
3:45 pm CIO Panel Presentation
Grand Ballroom Join these industry leaders in an interactive discussion and hear what issues are facing today's CIO's and learn how they are resolving them. This panel discussion provides a rare opportunity to hear first hand whats on the mind of these local executives.
 

Steven Naylor

FVP & Director of IT
Federal Home Loan Bank of Topeka


Steve Tesdahl
Chief Information Officer
American Italian Pasta Company
 

John Blakeney
EVP & CIO
Commerce Bancshares, Inc.


Jeff Lewis
Chief Information Officer
State of Kansas Department of SRS
 

Denise Matthews
Director of IS
NAIC

 

4:30 pm Closing Remarks & Networking Reception
Grand Ballroom Enjoy this complimentary cocktail reception featuring an open bar, hors d’oeuvres and conversation.  Make this an important element of your attendance to the IT Symposium.  The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward.