3rd Annual North Dakota IT Symposium
Previous Events
2011 North Dakota
2011 North Dakota
2011 North Dakota
2011 North Dakota
| 7:30 am | Attendee Check-In; Classic Breakfast Buffet Served |
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Scrambled Eggs, Bacon, Sausage, Breakfast Potatoes, Juices, Freshly Brewed Coffee, Tea, Milk and Fresh Fruit Tray
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| 8:20 am | Opening Comments |
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Grand Garden Room |
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| 8:30 am | JUMP! -- Keeping Your Edge Through Innovative Change |
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Grand Garden Room |
 Robert Tipton Author and CEO R S Tipton, Incorporated The “Status Quo Bias” is a deadly condition... Do you or your organization suffer from it? No question today’s business and IT-related climates are fraught with peril, and the status quo is infecting groups in epidemic proportions. Worse yet, fear is rampant and judgment is skewed — is an event a crisis or an opportunity? Answering this question depends completely on your point of view and state of mind — after all, we see what we’re ready to see... Based upon Robert Tipton’s new book, JUMP! - Get Unstuck, this timely and powerful presentation unlocks the extraordinary power of innovative change. He’ll give you immediate takeaways related to driving higher levels of relevance and sustainability for you and your organization, and will arm you with the details of the JUMP! Innovative Change Model™ toolkit so you’ll be ready to begin creating your own breakthroughs and accelerated performance. Thrive, don’t just survive! For more information about JUMP!, visit http://www.OurJUMP.com and http://www.Facebook.com/OurJUMP LEARNING POINTS:
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| 9:15 am | Networking Break |
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| 9:45 am | Virtualizing Voice Over IP
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Lily Room |
 sponsored by MarcoJason Rohr IT Manager Discovery Benefits Jason will explain how Discovery Benefits has eliminated single points of failure within their voice, data and storage networks by virtualizing their call control and associated applications. Jason will discuss the many benefits of virtualizing their VoIP system and how they developed a bullet-proof infrastructure from start to finish. |
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| 9:45 am | IT Performance Management and the Modern Workforce |
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Rose Room |
 sponsored by High Point Networks Ryan Wells Information Systems Manager Angus Industries The millennial generation has taken the tech world by storm. They're confident, tech enlightened and ready to participate in a winning team. In this session, Ryan will discuss some management methodologies that can turn your misunderstood IT workforce into an Gen-Y powered, high-speed, business-solution machine. |
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| 10:30 am | Networking Break |
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| 10:45 am | Growing a Customer Centric Organization Leveraging Culture, Process and Technology
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Lily Room |
 sponsored by Summit Group Software Bruce Johnson Business Strategist Fargo Strategy A customer centric organization keeps customers at the center of every aspect of the business, realizing the true power of strong customer relationships. In this session, Bruce will explore how culture, process and technology work together to enable a growing organization to maintain and even improve its customer centric nature. |
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| 10:45 am | Supporting IT Infrastructure with an Outsourced IT Strategy |
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Rose Room |
 sponsored by Dakota Carrier Network Joe Nicholas Dir. Of Business Development & Operations Pedigree Technologies In this session, Pedigree Technologies will share its strategy in utilizing outside vendors to support IT Infrastructure. Talking points will include; IT Philosophy and Vision, solutions currently being deploy, the plan for 2012 and beyond and the overall business case. |
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| 11:30 am | Pizza & Pasta Lunch Buffet Served |
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Pizza with Assorted Toppings, Penne Pasta and Cheese Ravioli with Meatballs and Home-Style Tomato Sauce, Bowtie Pasta with Parmesan Cream Sauce, Ham and Mushrooms, Tomato and Red Onion Salad and Caesar Salad, Coffee, Tea, Milk
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| 12:30 pm | Annual North Dakota IT Awards Presentation |
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Grand Garden Room |
 Gary Inman President, ITCND SVP of IT, State Bank & Trust - Fargo The ITCND board of directors will once again nominate and award North Dakota entities with the intent of recognizing outstanding individuals and organizations for contributions to the use, growth and development of information technology at the 3rd Annual North Dakota IT Symposium. Premier IT Business Award: This award recognizes a business that achieved outstanding success by developing and/or providing IT business solutions. Businesses deriving the majority of their revenue from the sale of information technology products or services are eligible for this award. Technology Innovator Award: This award recognizes an entity that led in the use of innovative technology to serve its primary customer. Businesses from any industry, government agencies and educational institutions are eligible for this award. North Dakota IT Champion: This award recognizes an individual who championed the development of a North Dakota IT company, the promotion and/or use of technology in the academic realm, or the delivery of technology to North Dakota citizens. Entrepreneurs, educators, legislators and government officials are eligible for this award. |
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| 12:45 pm | Improving Business Through Digital Literacy |
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Grand Garden Room |
 John Meyer Chief Creative Officer 9 Clouds Digital literacy is essential in today's ever changing world. Whether you are using social technology for internal communication or hiring new employees, you must be able to speak the language of our digital world and understand how social technology can improve business, communication, and connectivity. In this talk, John T. Meyer of 9 Clouds will analyze what digital literacy is, why it is important to all business big and small, and what steps you can take to become digitally literate. John will go through case studies on digital literacy and is ready to answer all your questions. |
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| 1:45 pm | Managing the Unknown During a Disaster |
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Lily Room |
 Jeremy Neuharth Project Manager and Software Engineering Supervisor State Bank & Trust Despite extensive effort and planning invested in disaster preparation, it soon becomes clear that gaps exist between the best laid plans and reality. In this breakout session, Jeremy will discuss proven tools, techniques, and processes that he has utilized in the past. Come prepared to share tactics on handling unplanned critical situations and walk away with some specific tips to implement in your organization tomorrow. |
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| 1:45 pm | Introducing IT Service Management Best Practices to Create Value for your Business |
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Rose Room |
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 sponsored by ITSMF-Dakota LIG |
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Is your IT department not seen as an added value partner to the your business?
Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services. The capabilities take the form of functions and process for managing services over a lifecycle with specializations in strategy, design, transition, operation and continual improvement. Solutions to business problems and support for business models, strategies and operations are increasingly in the form of services. Services are a means of delivering value to customers by facilitating outcomes customers want to achieve. IT Service Management enhances the performance associated tasks and reduces the effect of constraints. Which results in an increase in customer desired outcomes and ultimately reduced costs. |
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| 2:30 pm | Networking Break |
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| 2:45 pm | Social Media Tools and Tips |
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Lily Room |
 sponsored by ITCND Kalvin Kingsley Operations Director KK Bold With an increasing need to jump in to the social media waters, many organizations are having a hard time staying afloat. Kalvin Kingsley, Operations Director at KK BOLD, will give examples of a few of the free or inexpensive social media management tools on the market today, and will provide tips on how organizations should approach their social media efforts. |
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| 2:45 pm | Disruptive Technologies to Drive Genomic Discovery |
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Rose Room |
 Dan Malmstrom President Douglas Scientific Douglas Scientific of Alexandria, Minnesota, produces ultra high throughput laboratory automation that enables rapid genomic discovery, disease diagnostics, bioterrorism detection, and compound validation. This innovative platform – which processes biofluidics in nano-liter volumes in a patented polypropylene fil – has revolutionized laboratory process. Dan Malmstrom, the President of Douglas Scientific, will discuss the unique challenges associated with the massive amounts of genomic data, information, and analysis associated with this platform. |
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| 3:30 pm | Networking Break |
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| 3:45 pm | CIO Panel Presentation |
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Grand Garden Room |
Join these industry leaders in an interactive discussion and hear what issues are facing today's CIO's and learn how they are resolving them. This panel discussion provides a rare opportunity to hear first hand whats on the mind of these local executives. Below are a few sample lines of questioning you can expect. Additionally, as an attendee you’ll have the opportunity to submit your own question.
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| 4:30 pm | Closing Remarks |
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Grand Garden Room |
 Mike Gratz AVP, Information Services Noridian Mutual Insurance Company |
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| 4:35 pm | Networking Reception |
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Grand Garden Room |
Enjoy this complimentary cocktail reception featuring an open bar, hors d’oeuvres and conversation. Make this an important element of your attendance to the IT Symposium. The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward. | ||
