Agenda

Thursday April 28, 2011

Denver Marriott Tech Center

3rd Annual Colorado IT Symposium

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Knowledge & Networking
7:30 am
Attendee Check-In; Aspen Mountain Breakfast Buffet Served
Coffee and Tea Service, Orange Juice, Milk, Freshly Baked Breads and Pastries, Granola with Dried Fruits and Nuts, Sliced Fresh Seasonal Fruits and Berries with Citrus Yogurt, Scrambled Eggs, Breakfast Potatoe, Crisp Bacon and Sausage Links.
8:20 am
Opening Comments


Bill Weeks
SVP and CIO
SquareTwo Financial
8:30 am
JUMP! -- Keeping Your Edge Through Innovative Change
Ballroom


Robert Tipton
Author and CEO
R S Tipton, Incorporated

The “Status Quo Bias” is a deadly condition... Do you or your organization suffer from it? No question today’s business and IT-related climates are fraught with peril, and the status quo is infecting groups in epidemic proportions. Worse yet, fear is rampant and judgment is skewed — is an event a crisis or an opportunity? Answering this question depends completely on your point of view and state of mind — after all, we see what we’re ready to see... Based upon Robert Tipton’s new book, JUMP! - Get Unstuck, this timely and powerful presentation unlocks the extraordinary power of innovative change. He’ll give you immediate takeaways related to driving higher levels of relevance and sustainability for you and your organization, and will arm you with the details of the JUMP! Innovative Change Model™ toolkit so you’ll be ready to begin creating your own breakthroughs and accelerated performance. Thrive, don’t just survive! For more information about JUMP!, visit http://www.OurJUMP.com and http://www.Facebook.com/OurJUMP

LEARNING POINTS:
  1. Understand the Vital Role of Innovation and Creative Process In Business and IT Management Today
  2. Detailed Knowledge Related to JUMP! and The Four Stages of Innovative Change:
    1. Get Ready
    2. Incubate
    3. Aha!
    4. Make it Real
  3. Specific Tools and Behaviors Needed to Remain Highly Relevant and Marketable
  4. An Entirely New Approach to the Status Quo
9:15 am
Networking Break
9:45 am
Using Web & Mobile Technologies to Satisfy, One of The Most Important Business Drivers , User Experience.
Pikes Peak


Dennis Noto
CIO
Trust America

News Flash: User Experience directly ties to customer loyalty which impacts Revenue. How you design/deploy UX to the web and mobile devices can make or break your company?

Learn why User eXperience is an important strategic direction for your company. Dennis will navigate you through the technology jungle to strategically implement a high level UX strategy that powers the web and mobile devices. He will recommend dos and don’ts based on his nearly one quarter of a century in application software and system architecture and design. Also, learn about Dennis’s perspective on how to cultivate creative thinking with outside-the-box WOW philosophy to motivate your staff to create new innovations in your industry.
9:45 am
The Emergence of an Agile Program
Blanca Peak


Mark Curry
VP, Corporate Technology Group
OppenheimerFunds, Inc.

Agile has been around for about 10-years now & it has worked its’ way into mainstream delivery. Most companies faced with large transformational initiatives are exploring some flavor of Agile to help them meet the ever changing demands of their business. Regardless of where your company may be in their Agile journey there are some key cultural transformations that have or will take place. We will explore 3 of these areas in this session:
  • Transforming your business IT relationship
  • Balancing Transparency & Agility
  • Navigating cultural barriers
We will explore these areas based primarily on the experiences of OppenheimerFunds’ 3+ year old Agile program. We will reflect on what we learned during our journey and present it in a way that you should find useful regardless of whether you are a new program trying to get some momentum, an intermediate program trying to hang-on or grow, or a mature program trying to improve and grow enterprise
9:45 am
Data Center Migration and Ockham's Razor
Longs Peak
sponsored by Symantec

Ed Ziehm
AVP Information Technology
Trizetto

A Case Study in Data Center Migration – A discussion and presentation of a data center move based upon the principles of a 14th century Franciscan Friar. Attendee’s will walk away with a simple philosophy to approving, planning and moving a data center through virtualization.
9:45 am
Demystifying the Cloud
Maroon Peak


Bill Whelpley
Cloud Computing Expert
IBM

Cloud - isn’t this just an old concept with new marketing hype? What is real? During our time together we will dispel the vapor around cloud, discuss how businesses are implementing cloud computing and how you can take immediate actions to build a more dynamic infrastructure to reduce costs, improve service delivery and enable business innovation. CIO Viewpoint of Cloud Computing
  • What are the emerging cloud delivery models and are all vendors speaking the same language?
  • What business workloads should and should not be transitioned to the cloud and why?
  • What do I need to consider re: security, virtualization, service continuity, availability and complexity?
  • What are the benefits and the potential positive financial impact to my business?
  • Which companies are early adopters of cloud technologies?
  • What are the steps to implementing cloud technologies?
  • Open discussion and answers to your cloud question
9:45 am
Speed to Value: How to Drive Global IT Solutions that Bring Value to the Business…FAST
Humbolt Peak


Stacy Dumas
VP of IT
Advanced Energy

Meeting and fulfilling customer demand in a global business environment calls for an enterprise aligned precisely to accomplish those goals. We are employing Business Service Management (BSM) as an effective approach to align IT with the business and execute globally. In this session, we will discuss the operational imperatives and IT best practices that a BSM environment can provide.
10:30 am
Networking Break
10:45 am
IT Transformation in the Enterprise
Pikes Peak
sponsored by VMWare

Jose Albino
Director of IT Operations
EchoStar Corporation


In this breakout Mr. Albino will discuss how doing business has changed over the past couple of years and how EchoStar is using virtualization and cloud computing to support and drive the business and the lessons learned along the way. Specific areas that will be covered include:
  • Virtualization Strategy and Options
  • Challenges with Virtualization
  • Private vs. Public Clouds
  • Challenges with Cloud Computing
10:45 am
Bringing Software-as-a-Service to Large Enterprises
Blanca Peak
sponsored by Oracle

John F. Martin
Chief Operating Officer
IQNavigator

Software-as-a-Service (SaaS) adoption is growing quickly, and is expected to double as a percentage of software spending in the next three years, according to Forrester Research. However, many enterprises have lingering questions around SaaS data security, integration with existing corporate systems, and scalability well beyond single-enterprise volumes, which together have hindered adoption and uptake by large global enterprises.

A Denver software company called IQNavigator has successfully built and delivered a true multi-tenant application focused solely on the Global 2000, growing 30% last year and now with over 300 employees. By carefully choosing the right architecture and investing in the right platform and innovations, IQNavigator serves some of the largest enterprises in the world with integrations to hundreds of client systems.

Learn how technology selection and partnerships, security practices, system architecture choices, platform investments, and targeted ahead-of-market innovations have brought success to one SaaS provider and its client base of almost a hundred Global 2000 enterprises.
10:45 am
Mutations: One Technology Team’s (Near) Perfect Record in the Face of Incredible Business Change
Longs Peak
sponsored by Savvis

Sherri Hammons
CTO
PaySimple

Charles Darwin said “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one most adaptable to change.” Within a six month period, a brand new, eleven person team of software, network and quality assurance engineers successfully launched a new product for a Fortune 100 company, migrated to a new data center, enhanced the existing platform and performed a Payment Card Industry (PCI) audit. Over the course of the next year, the team would be challenged with tight timelines around business model changes that modified the very core of the product offering.

Learn how a small team of engineers has successfully deployed the PaySimple Software-as-a-Service (SaaS) solution with zero rollbacks every three weeks for years by adhering to three basic principles:
  • Adaptability
  • Collaboration
  • Empowerment
Creating a culture of success does not require huge investments of time, infrastructure and enterprise software. It requires merely that you recognize and adapt to change.
10:45 am
The Evolution of Business Intelligence
Maroon Peak
sponsored by MicroStrategy

Wyatt Weeks
Group Manager of Business Intelligence
The Sports Authority

Hear how a leading retailer is leveraging Business Intelligence for competitive advantage. Sports Authority has been growing their adoption of Business Intelligence to over 1,200 people throughout their organization. This allows for the right information to be delivered to the right people at the right time to make better decisions. Also hear about the next generation of BI capabilities for mobile devices.
10:45 am
Governance and Compliance in the Social Enterprise
Humboldt Peak
sponsored by IBM

Joe Shepley
Vice President and Practice Leader
Doculabs

Are you experiencing increased pressure to effectively manage the retention and disposition, preservation, collection, and review of multiple content types? Then you won’t want to miss this session, featuring noted expert on e-discovery, Joe Shepley, Vice President and Compliance Practice Leader of Doculabs. You’ll walk away with critical information, including:
  • How early case assessment programs support risk management and compliance audits
  • Compliance risks of collaborative applications and social networking sites
  • The records management and e-discovery process options for your organization
  • Insight into the cost/benefit analysis of proper e-discovery
11:30 am
Italian Lunch Buffett Served
Baked Pasta with Spicy Italian Sausage, Three Cheese Tortellini with Asiago Cream, Grilled Chicken with Rosemary, Cherry Tomato Relish and Balsamic Reduction, Squash, Spinach and Roma Tomatoes, Assorted Artisan Rolls, Mixed Greens, Grilled Asparagus, Artichoke Hearts and a Citrus Vinaigretet Penne Pasta Salad, Wilted Arugula and Roasted Peppers, Assorted Cakes and Tarts, Coffee and Tea Service
12:30 pm
Gone in 60 Seconds
Ballroom


Chris Roberts
Founder, CISO and Chief Geek
One World Labs

Chris (CEO of One World Labs) is going to take a long, hard look at the basics that are still unprotected in our IT environments, as well as examining some of the upcoming technologies being implemented... and the challenges with them. Be sure to disable your BlueTooth, leave your luxury car at home, and switch off all the electronics!

Mr. Roberts will cover topics including risk reduction, policy implementation, systems configuration and other areas of interest to both the technical audience as well as the executive leadership. The discussion will provide an understanding of technical considerations as well as the business, fiduciary and legal responsibilities within any organization. The presentation will also examine business awareness to the security climate in today's world, and how Information Security should be reacting and working with clients.

Chris will also discuss the impact of both technical and policy-based solutions giving examples, case studies and real world examples of where ideas have both worked and fallen on the rocks. Finally, there will be a review of proactive options for intelligence gathering and preemptive threat analysis techniques to help attendees understand the security threats facing them today and how to protect against them. The session will review threat modeling, risk assessments and talk about the successful implementations of Information Security Threat Models.
1:15 pm
Networking Break
1:45 pm
The Future Is Now: When Social Technology Meets Enterprise Collaboration
Pikes Peak


Chris Miller
CIO
Avanade

Fortune 500 enterprises around the world, perhaps even your own, are actively looking to enhance performance, optimize resource investments, and explore coexistence options with enterprise content management systems and social media tools. Ultimately they are looking to expand the possibilities of competitive intelligence by driving the sometimes dreaded phenomenon – collaboration.

Although Kelton Research recently reported that eighty percent of executives surveyed in Fortune 500 companies believe that enterprise-wide collaboration is the key to success, many are still wary of new cultural issues created by collaboration in the workplace. This indicates that companies need to address specific success factors in developing a solid, encompassing collaboration strategy. Before companies consider collaboration as a solution to meeting business objectives, they need to understand its use within the context of the business, because collaboration involves people and technology.

Chris Miller will speak more in depth to this topic and deliver best practices, industry insights and facilitate open discussion based on his own experiences within Accenture and Avanade in the area of collaboration and Social Media to avoid the common pitfalls and realize business benefits.
1:45 pm
Successfully Deploying an Enterprise Application on a Mobile Device
Blanca Peak


Jeff Novak
VP of IT
DaVita, Inc

In the breakout session Jeff Novak will share the advantages and challenges of deploying an enterprise application on a mobile device. He will discuss how their IT department worked with a business unit to solve an issue they were having. Jeff will specifically talk about the approach taken to develop a solution, selecting the technology to use, building the support model, the role out, and the lessons learned along the way.
1:45 pm
Launch and Learn: Managing the impact of IT transformation on the Cloud
Longs Peak
sponsored by PwC

Paulette Sheffer
Sr Director, IT Infrastructure and Service Management
Adobe Systems Incorporated

Most IT professionals agree that the concept of the Cloud can be daunting. The immense changes to infrastructure and process, as well as the challenges associated with bringing staff and customers on board can be overwhelming without a well-thought out plan and a willingness to take calculated risks. However, the rewards of an effective roll out strategy and enterprise-wide adoption are well worth the effort. Paulette Sheffer, Sr Director of IT Infrastructure and Service Management from Adobe, will explain Adobe's recent undertakings on the cloud highlighting best practices that other organizations can use to manage through the challenges of preparation, training, and execution.
1:45 pm
Pushing Digital Mapping to New Heights with Scale-Out Storage
Maroon Peak
sponsored by Isilon

Doyle Heisler
IT Director
The Sandborn Map Company

As a provider of aerial and topographical mapping services to a wide variety of customers worldwide, Sanborn literally has a lot of ground to cover with its business. In recent years, advances in digital photography placed tremendous pressure on the company's storage infrastructure and threatened to impact service delivery to clients. By deploying the scale out architecture, Sanborn has been able to stay on pace with delivery schedules and remain a leader in mapping services.
1:45 pm
How to Stay Sane in a RADical BI World
Humboldt Peak
sponsored by Information Builders

Peter Ellis
Senior Software Engineer
Northrop Grumman

In today’s fast changing world, Rapid Application Development could be just what the doctor ordered to keep your BI users/customer feeling good. Getting to market quickly with product solutions is critical in this economy and developing an IT environment that is able to react to customer needs is absolutely a must if you want to get to the market before your competitors do.
  • How to find BI initiatives that can impact a company quickly.
  • Avoiding the pitfalls of traditional development methodologies.
  • Partnering with customers on the development front.
  • Understanding the data game within your organization.
  • Testing and Turnover.
  • Selecting the best tools for the job.
  • Prototyping, flexibility and re-use.
  • Benefits and concerns of data warehousing.
The information is within your customer data base. The question is, how and what do we mine, and what’s the most effective/efficient method to get content into your customers hands to provide a better experience for your customer so you can keep your current customers and pick up new ones.
2:30 pm
Networking Break
2:45 pm
FLAWLESS EXECUTION: Ensuring that IT and Product Development Support a Customer First Culture
Pikes Peak


David M. Carlson, Ph.D.
SVP and CTO
IHS

In this session Dave Carlson will:
  • Describe IHS and its extraordinary success since it went public in November of 2005 [for example, stock price from $16 to over $80; record year over year increases in revenues, earnings, EBITDA and cash flow every quarter since going public; 30+ acquisitions];
  • Describe IHS’s intense focus on customers and the ways that it measures its success and progress
  • Describe the product reliability situation in late 2009
  • Describe the creation of the “NINES” program in early 2010 and the 2010 results
    • The choices and assignment of leadership
    • The selection of the products on which to focus
    • The four phases of the improvement plan
    • The separation and definitions of degradations and outages
    • The 2009 baselines
    • The 2010 results
  • Describe the new “NINES” program for 2011
  • Highlight the “takeaways” and “lessons learned” from this program
2:45 pm
The Evolving Role of IT – Inspiring “Crazy Loyalty”
Blanca Peak


Chris Laping
Senior Vice President, Business Transformation & Chief Information Officer
Red Robin Gourmet Burgers

Now more than ever, IT has the opportunity to create game-changing outcomes that inspire “crazy loyalty” amongst team members and in the marketplace. IT can contribute to the building of a great brand but will require some fundamental mind shifts to be successful. This breakout will focus on the steps IT leaders can take to become transformative change leaders and to evolve IT’s role in business today.
2:45 pm
Enterprise Architecture in a Virtual World

Longs Peak


Gerry Coady
CIO
Webroot

As companies start to virtualize their computing environments, or move services out of their own datacenters to cloud computing environment, the need for a solid Enterprise Architecture and the role of an Enterprise Architect becomes more critical. Given that many companies failed to get Enterprise Architecture right in their physical environment, what must they do different in a Virtual / Cloud environment.

Outcomes from this session:
  • Understand how to develop an enterprise blueprint in a virtual environment
  • Develop a Framework to facilitate migration and execution in a virtual world
  • Understand how to attain compliance & security in a virtual/cloud environment
  • How IT must maintain control of the virtual world.
2:45 pm
New Normal - Information Technology Re-invention
Maroon Peak


Steven Wille
Senior Applications Manager
Great-West Life

Things have changed and they are not going back. We need to adjust to the new reality. Numerous jobs are gone, replaced by better and faster technology. Maybe your old job is gone, too. As technology workers, we must reinvent our careers, investing time in future technology to avoid the next wave of layoffs. How do you find the new normal and prepare for the future? No one can predict the future, but you can see patterns and these patterns will repeat many times over. This presentation will use a model that traces a technology from its inception, through market acceptance, to commodity, obsolescence and the discard pile of bits in the bucket. This model applies to your products, your technology, and your career.
3:30 pm
Networking Break
3:45 pm
CIO Panel Presentation
Ballroom
Join these industry leaders in an interactive discussion and hear what issues are facing today's CIO's and learn how they are resolving them. This panel discussion provides a rare opportunity to hear first hand whats on the mind of these local executives.
 


Robert Tipton
Author and CEO
R S Tipton, Incorporated


Bill Weeks
SVP and CIO
SquareTwo Financial
 


Mike Marcotte
Global CIO
EchoStar Corporation


Judy Batenburg
VP of IT
Starz
 


Scott Ford
VP of IT & Operations
ZOLL


Gary Rieger
VP, Global Information Technology
Hach and Hach Lange
4:30 pm
Closing Remarks
Ballroom


Mike Marcotte
Global CIO
EchoStar Corporation
4:35 pm
Networking Reception
Ballroom
Enjoy this complimentary cocktail reception featuring an open bar, hors d’oeuvres and conversation.  Make this an important element of your attendance to the IT Symposium.  The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward.