6th Annual Indiana IT Symposium, hosted by SIM
Previous Events
| 7:30 am Meridian Ballroom |
Attendee Check-In; Cranberry, grapefruit, and orange juices; Fresh seasonal fruit display; Assorted breakfast breads and bagels with butter, fruit preserves and cream cheese; Biscuits and creamy sausage gravy; Breakfast potatoes; Fluffy scrambled eggs; Bacon and sausage; freshly-brewed Starbucks® coffee, decaffeinated and Tazo® tea. |
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| 8:20 am | Welcome Message | |
| 8:30 am | Strategic Virtualization – Think Big to Create an Adaptive Enterprise | |
| Meridian Ballroom | ![]() Jack Wilson Amerisure Mutual Insurance Company Virtualization has become a “hot topic” in IT circles. The question becomes, does the hype come anywhere close to reflecting the reality? Hear the stunning reality from an organization took the “Think Big” approach and has successfully made the complete Strategic Virtualization transformation (implemented and functioning in production for over two years). Learn the approach they took to overcome the technology and “cultural” issues, critical elements along the “roadmap” to success and learn from the Enterprise Architect’s experience the “must do’s”, the “avoid at all cost” and “better than anticipated” results. In this session we will discuss how strategic virtualization can streamline, simplify and remove layers of technology (including the “ The flexibility and adaptability that the strategic virtualized environment creates, means that the infrastructure won't lag behind the business strategy. With a virtualized infrastructure in place, business strategies changes can now be accommodated without having to make changes to the infrastructure. Amerisure Insurance will be considered as the case study of a company that made the metamorphosis from a typical complex, inflexible, high cost, physically limiting infrastructure to a streamlined, flexible, efficient and agile virtual infrastructure. Once Amerisure made the initial transformation, other areas for further virtualization became obvious and desirable. This included, servers, mobile notebooks, information assets (documents, video, and audio), faxes and softphones. Take advantage of this opportunity to question and challenge the expertise of an experienced virtualization transformation expert. |
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| 9:45 am | Implementing an End-to-End Application Performance System |
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| Circle East |
Senior Manager State of Michigan The State of Michigan was faced with an increasingly complex portfolio of applications deemed critical to the continued operation of State Government. Unexpected and at times undetected software failures caused inconvenience to the public as well as state staff and frequently resulted in loss of revenues. This presentation will share best practices on how the State implemented an end-to-end application performance monitoring system for their most critical application that resulted in an unqualified success story for the State and the public that rely on these systems. |
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| 9:45 am | Is IT Transformation Only a By-Product of Business Transformation? | |
| Circle West |
Chief Information Officer Entertainment Publications Keith was brought into Entertainment Publications because of an assessment of their IT organization that concluded that the IT problem was not IT’s problem. This didn’t mean that IT didn’t have to change. What it did mean was that IT was not going to add more value to the business until the business changed to utilize the value of information technology. IT transformation, attempted in isolation, sooner or later hits a wall. We’ve seen the subtle and not-so-subtle examples of that wall being hit – dissolution of a project management office and moving resources out of IT; establishment of a hunker-down, us-vs.-them culture in an IT development organization; a victim mentality in an infrastructure team that thinks (knows?) it has no control over deployment-du-jour. Recognizing that IT transformation is intimately connected with business transformation is only a first step. How do you create opportunities and take advantage of opportunities? What are the drivers of successful change? How do you utilize IT leaders and key non-IT business allies? This conversation will attempt to extract lessons from a work in progress, careful not to draw hasty conclusions, but willing to put some ideas out there to move the discussion forward. |
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| 9:45 am | Managing Information for Litigation, Audit, and Regulatio |
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| Circle Center | Sponsored by IBM
Chris Cotteleer Principal Doculabs Effective management of content has become increasingly critical for organizations facing litigation, as they seek to manage potentially discoverable information. Additionally, organizations face heightened oversight from both internal audit and external regulatory bodies. The technology to manage content has become a key part of how an organization approaches its ability to capture, store, manage and produce information. Today, an estimated 85 to 90 percent of the content created within an organization now exists electronically. Business operations are generating vast volumes of unstructured data – ranging from the content created in desktop applications to the web content and digital assets that are created and used in the course of business. Add to this the growing volume of digital communications – email, as well as the increasing use of instant messaging, PDAs, and voicemail – and it’s clear that today’s organization has many more sources of information to manage than the organization of even just five years ago. This presentation will share best practices and recommendations for how your organization can leverage investments in ECM to manage information for compliance, specifically:
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| 11:00 pm | Leadership Development: Now, More Than Ever | |
| Meridian Ballroom | Phil Zwieg SIM Regional Leadership Forum Facilitator Principal, Z-Sharp, LLC |
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![]() Peter Merante Business Analyst/Project Manager Chubb Group of Insurance Companies |
![]() Ron Thieme, Ph.D. Vice President & CIO AIT Laboratories |
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| This discussion will focus on the opportunities, perspectives and mandates associated with developing a "personal leadership style" in today's challenging and chaotic economy. Our intent is to investigate with panelists a number of different questions: Why is leadership development and in particular, a strong personal leadership style more important today than ever? How has the experience of gaining a personal leadership perspective translated into the way you execute your corporate role today? What is it about the process of “getting there” that surprised you the most? What would your peers and subordinates say is different about your leadership practices today? How do you view the difference between leadership and management? Why should organizations spend the money to develop leadership capabilities today? How does a "personal leadership style" integrate the concepts of a moral compass? |
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| 11:45 am Meridian Ballroom |
Down Home Lunch Buffet: Tossed garden salad with choice of dressings; Southern potato salad; Seasonal fresh fruit; Southern style fried chicken; Pulled BBQ pork; Mash potatoes and gravy; Green beans; Corn on the cob; Assorted breads and cornbread; Assorted pies; Lemonade; freshly-brewed Starbucks® coffee, decaffeinated and Tazo® tea. |
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| 12:45 pm | The State of IT in Indiana |
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| Meridian Ballroom |
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| 1:45 pm | Who Cares about Social Media? (And What You Can Do About It) | |
| Circle East |
Pat Coyle President Coyle Media, Inc. The term "social media" started as a curiosity but has quickly become cliché. Every time mainstream media blathers about how many people are following Oprah on Twitter, it strengthens our desire to dismiss the entire social media movement as irrelevant to business. If there's no ROI, then we don't want it on our plates, right? But dismissing social media before appreciating its potential is short-sighted, even dangerous. Social media is changing the way people communicate, and it is therefore fundamentally altering our organizations and our culture. In his talk, Pat Coyle will share two case studies from his real world experience with social media projects: MyColts.net and SmallerIndiana.com. He will explain why these online communities were launched and the management concerns they each face. He will touch on the technology selection process and outcomes to date. Coyle will not prescribe solutions to every companies social media questions, but he will share hard won information and data that could help inform your thinking on this important topic. |
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| 1:45 pm | Cost-Effective Measures for a Cost-Conscious IT World: "An Efficient Data Center Model |
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| Circle West |
Rob Lowden System Infrastructure Director Indiana University |
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![]() Ken Miller IT Infrastructure and Operation Services Midwest ISO |
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Please join our panel for an informative discussion covering these key areas:
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| 1:45 pm | Leveraging Single Sign-on to Enable Business Productivity | |
| Circle Center |
Jeff Hornung VP of IT Risk Management & Information Security Officer OneAmerica Jeff Hornung, Vice President, IT Risk Management at OneAmerica will explain how his team implemented a single sign-on solution that met their goals of enhanced security and improved productivity for end-user satisfaction. Attendees will hear how OneAmerica successfully planned, implemented and rolled out a security solution that enabled 45,000 sign-ons per week for their employees. Also discussed will be the importance of involving stakeholders in the product selection and deployment process; how to effectively prioritize users, applications, and business unit requirements; critical success factors for an effective phased deployment; and how to use a "Security Awareness Campaign" to educate users on tips and best practices. |
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| 2:45 pm | The Applicant Tracking System: A Story of Compliance |
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| Circle East | Julie Stoelting Director of Human Resources Premiere Credit |
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| Being a Federal Contractor, Premiere Credit has to abide by OFCCP guidelines. Prior to implementing Sharepoint, its tracking system consisted of excel spreadsheets. Utilizing what would be considered archaic tools would be hard to justify in an OFCCP audit! These co-presenters will take you through the process and the benefits to their organization utilizing the Sharepoint tools for its tracking system. |
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| 2:45 pm | Expanding Your Company’s Storage Capacity and Performanc |
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| Circle West |
IT Operations Director Stericycle This is a case study of how Stericycle’s IT team implemented an iSCSI Storage Area Network (SAN) in their datacenter. Attendees will learn how Stericycle – Returns Management Services (RMS) located in Indianapolis, IN had to cope with ever growing storage requirements of the fast expanding business. The company undertook the largest software development project and system consolidation effort, and needed to find a solution to centralize storage. Come and hear how the company evaluated different vendors to successfully roll out a SAN solution that became a backbone for mission critical data. We will discuss what factors played the key roles in making a decision to deploy iSCSI SAN for databases, applications and file servers in the enterprise. Also we will review how Stericycle – RMS Indianapolis office recently increased its storage capacity 5-x times; how the storage pool was effectively expanded; how the centralized storage accommodated a successful implementation of virtualized server platform; how to provision tiered storage environment to effectively meet the enterprise demands. |
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| 2:45 pm | If You Can’t Measure It, Then You Can’t Improve It | |
| Circle Center | ![]() Steve Kovecsi Cost Accountant Miller Pipeline Corporation Learn how this nationwide underground pipeline construction company came to Views, the triumphs and challenges associated with the development and deployment of the database and how it is being used today. Find out how we manage over 500 active jobs on a monthly basis, adding roughly 65 new ones into Views each month. See how Miller Pipeline utilizes Views drill down capabilities to isolate individual metrics that are affecting the company’s overall performance. Miller Pipeline manages 500 measures, over 5000 locations and has used Views to bring a cultural change to our managers and superintendents by allowing them to assess their monthly performance against targets to improve and enhance their performance. We will also highlight where we plan to take the software in the future with a focus on customer service, because our goal is to be the Contractor of Choice! |
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| 3:45 pm | CIO Panel Presentation |
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| Meridian Ballroom | ||
![]() Chris Katterjohn President IBJ Media Corp. |
![]() Jo Lee Hayes VP, Enterprise Technology Sallie Mae |
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![]() Kent Barth CIO, Family & Social Services Admin State of Indiana |
![]() Barb Kew Vice President, IT & CIO Hill-Rom |
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![]() Brian Kovacs CIO and SVP Walker Information |
Russ Bostick EVP, Technology & Operations Conseco, Inc. |
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| 4:30 pm | Closing Remarks & Cocktail Reception | |
| Meridian Ballroom | ||





















Sponsored by Compuware 

Sponsored by SIM Indianapolis
















