Inaugural Arizona IT Symposium : Agenda

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Inaugural Arizona IT Symposium

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2011 Arizona

7:30 am	Attendee Check-In; Breakfast Buffet Served
8:20 am	Welcome Message
8:30 am	Turbo-Charging Your Organization in a Relationship-Based World
Palm Ballroom	Mark Showers Retired CIO Monsanto Whether focused on improving innovation, making faster and better decisions or improving overall effectiveness, you need to take a different approach in today’s flatter organizations. Success demands effective collaboration within and across organizational, functional, physical and hierarchical boundaries. In this context a network perspective yields multiple performance improvement opportunities that traditional managerial tools such as process mapping, culture surveys and activity analyses all miss. This presentation demonstrates why and how executives must pay attention to collaboration and networks within their organizations. Specifically, for CIO’s and senior IT executives, this presentation provides a CIO perspective to: Based on research done at the McIntire School of Commerce - University of Virginia, demonstrate the way a network lens provides unique insights for leaders to improve value-added collaboration and concurrently performance (organizational and individual), innovation and quality of work life. Discuss the role of collaboration tools and technology in facilitating effective networks in an organization. Review policy and risk management considerations as collaboration becomes more technology enabled both within and across organizational boundaries.
9:45 am	Data Governance in the Age of Accountability
Palm Ballroom	Sponsored by Statera Don Houde CIO Arizona Department of Education As leaders in the public or private sector, we are all operating in an evolving age of accountability. In recent years increased demands for intensified rigor in enterprise data management processes have driven many of our strategic initiatives and tactical achievements. The impact of these prioritization drivers are evidenced by the escalating requirements for: augmented oversight in areas of data access controls and licensure more detailed metadata and training in informed data usage the generation of higher quality performance measure assurance of robust data privacy and information security infrastructure exacting master data management initiatives All of these controls must be balanced with the mounting requirements for data transparency and increased utility. In this conversation Donald will discuss the criticality of data governance with respect to governmental public leadership, stimulus package compliance and statewide public education oversight.
9:45 am	Achieving IT Cost Savings During and After the Downturn
Augustine	Sponsored by Corporate Contracts Ken Schaffer Director of IT FBL Financial Group Cost savings is the # 1 issue CIOs are facing given the current economic downturn. IT professionals are being challenged by their companies to do “more with less” despite a decreasing budget and a diminishing workforce. Ken Shaffer, Director of IT, FBL Financial Group, has found an answer to these challenges and adding true dollars to his department’s bottom line. In this town hall style breakout, Ken will describe how FBL Financial Group has been able to address cost savings by utilizing a third party in his IT procurement process. A group of experts assist Ken and his team in running the RFP process, contract negotiations and licensing issues. The addition of a 3rd party negotiator has allowed Ken and his team to focus on running their business and not focus on the challenges of contract negotiations and licensing issues. Through this cost savings initiative, Ken has been able to add a significant amount of money to the bottom line and also insure a “best in practice” contract that protects FBL Financial Group from hidden or unexpected costs in the future. Ken will outline one particular project that utilized expert negotiators to assist his team. The project consisted of an RFP, price and contract negotiations for a software purchase. Ken will also explain the ROI and true run rate savings achieved by partnering with this team of expert IT negotiators.
9:45 am	Customer Experience in Achieving Value Through Effective Partnerships – How Medicis is extracting the V from its VAR relationships.
Capistrano	Sponsored by Custom Storage Ralph Loura SVP IT IT Medicis Most Midmarket companies, even those with in-house expertise, can; extend their IT management and project teams, provide their company with competitive advantages by selecting vendors that best suit their needs, and build more effective partnerships with key vendors resulting in greater value generation. In these tough economic times all companies are focusing on how to reduce costs while trying to maintaining their competitive advantage. Learn how Medicis company has obtained meaningful and measurable value from working with partners who have deep product and process knowledge that the large hardware and software vendors simply are not geared to support.
9:45 am	Managing Information for Litigation, Audit, and Regulation
Ironstone	Sponsored by IBM Richard Medina Principal Consultant Doculabs, Inc. Effective management of content has become increasingly critical for organizations facing litigation, as they seek to manage potentially discoverable information. Additionally, organizations face heightened oversight from both internal audit and external regulatory bodies. The technology to manage content has become a key part of how an organization approaches its ability to capture, store, manage and produce information. Today, an estimated 85 to 90 percent of the content created within an organization now exists electronically. Business operations are generating vast volumes of unstructured data – ranging from the content created in desktop applications to the web content and digital assets that are created and used in the course of business. Add to this the growing volume of digital communications – email, as well as the increasing use of instant messaging, PDAs, and voicemail – and it’s clear that today’s organization has many more sources of information to manage than the organization of even just five years ago. This presentation will share best practices and recommendations for how your organization can leverage investments in ECM to manage information for compliance, specifically: Where does Records Management fit into the discovery process for litigation, audit, and regulation? How does technology serve as the foundation for discovery initiatives? Why do we need a program to address discovery issues? What does it take to develop and implement a compliance program? What is the business case for these programs in the absence of large scale litigations
11:00 am	How to Develop a More Strategic Leadership Style
Palm Ballroom	Sponsored by Statera Suzanne Peterson, Ph.D. Professor of Leadership Arizona State University’s W. P. Carey School of Business Everything you do sends a message—not only about your work, but about who you are and how you relate to others. We’ll discuss the evolution of your role as a technology leader within your organization and the value of strategic communication in your world. We’ll introduce the concept of leadership style in tangible terms and show you how you can use it to influence peers, clients, direct reports, and even the most senior leaders to impact results. In short, we’ll talk about how you can communicate in a way that focuses attention, builds credibility, and motivates people.
11:45 am	Hot Lunch Buffet Served
12:45 pm	Building and Implementing a Successful IT Governance Strategy
Palm Ballroom	Scott Gibson CIO Best Western Who is in control of your business critical information systems assets? Unless you've put a strong governance process in place, it is not likely to be you. In any IT organization, the person with power to alter a thing is the one who controls it. Who makes those decisions on your team? Governance processes like those featured in the Information Systems Infrastructure Library (ITIL) can help. The enormity of ITIL can be daunting, but even a simplified execution of a few basic control processes can improve your information system performance and reliability and drive greater customer satisfaction with your services.
1:45 pm	Communicating Your Strategy: How to Align Your Team for Breakthrough Result
Palm Ballroom	Sponsored by Statera Larry Wolff Former SVP Strategy Management & CIO Universal Technical Institute What are your top IT objectives? What percent of your team is focused, every day, on those objectives? Communicating Your Strategy will help you develop, communicate and execute your strategy. See how strategy maps, goal maps and action plans can help you focus your resources, measure progress and mitigate risks. Attendees in this breakout will learn how to align their entire team around a focused strategy to achieve breakthrough results
1:45 pm	Leading Enterprise ERP Solutions in Turbulent Financial Times
Augustine	Chris Filandro VP/CIO Meritage Homes Enterprise ERP solutions are extremely complex and costly to the business requiring significant resources to complete over a long period of time. The cycles associated with these efforts typically begin with large capital outlays for infrastructure and software to prepare for the deployment along with operational investments in the human capital required to complete the effort. The result is an Information Systems organization that is committed to the completion of an Enterprise ERP solution over the coming years. When markets fracture and the economic conditions deteriorate, the Information Systems department is faced with cutting operational and capital costs along with headcount, while still trying to maintain the appropriate commitments to complete the ERP solution. IS Leadership needs to aggressively lead through the completion of the solution, while aggressively adjusting costs to align with the changes in business revenue. When IS leaders understand that many of their large scale projects are often longer in duration than normal business cycles of growth, leaders will are better equipped to spot the trends and take action to preserve the objective versus having the entire project scraped. Identifying market trends and the need to adjust the IS operations proactively Reprioritizing the IS initiatives to determine which ones are critical to the business Presenting your case to the executive leadership team Executing the changes while maintaining moral and motivation to be successful Helping IS members see past the turmoil, and leverage the cutbacks to implements standard
1:45 pm	Enterprise IT Resource Management
Capistrano	Hunt Winston VP & CIO Honeywell Aerospace IT When you’re a small IT shop, managing your resources can seem to be no big deal. The larger the company, the more complicated it gets. In Honeywell Aerospace, we’re experiencing the challenge of managing 600 IT employees serving a $12B business and facing the toughest economy ever experienced. Priorities and details matter. See what we’ve done, how we’ve done it and what improvements and challenges this has brought. Discuss your challenges and approach to IT Resource Management as well.
1:45 pm	Turning Failure into Success by Applying IT Agility to Complex Business Situations
Ironstone	Brad Beebe Managing Director of IT DriveTime	Sponsored by Aspect Software Jason Petroski Director of Busines & Systems Analysis Drive Time
	How do you turn a two year multi-million dollar IT project failure into success? In this session you will learn about DriveTime’s experience turning a large scale system conversion project failure into success by adopting an agile methodology to develop a collection system tailored to the immediate and long-term business needs. Participants will gain insight into how DriveTime applied lessons learned from the project failure, implemented SOA and an iterative development approach to marry disparate systems and technologies, and rapidly delivered a solution beyond what was originally planned.
2:45 pm	IT Partnering with Marketing to Increase Sales
Augustine	Allen Narkiewicz Chief Information Officer Member Authority Learn and discuss how to use IT to increase company revenue. CIOs, Execs, and IT staff typically view IT as a cost center. That usually leads to ignoring revenue building opportunities. With the right strategies and Executive buy-in, IT can have an enormous impact on generating more revenue and improving the bottom line. Join us to discuss further to see if you can help grow your company.
2:45 pm	Cost-Effective Measures for a Cost-Conscious IT World: "An Efficient Data Center Model"
Capistrano	David S. Velasquez Managing Director - IS Ops Best Western International	Curtis Overall Director, Hosting Infrastructure Apollo Group	Sponsored by Hitachi Data Systems Jim Phillips SVP & CIO Arizona Federal
	Data centers are being challenged from both ends: on one side, demand for more storage capacity is growing; on the other, costs for increased power, cooling and facilities are escalating. Customers are demanding innovative, environmentally friendly solutions to streamline IT operations and control costs. At no time in recent memory is enterprise cost-containment a bigger factor, given our uncertain economic climate. Please join our panel for an informative discussion covering these key areas: Present and Future Data Center challenges Implementing more environmentally- friendly data centers Complying with environmental and compliance directives Driving down data center power, cooling and facilities costs Tiered Storage and Virtualization Technology Case Studies
2:45 pm	Moving from Cordial to Cahoots: Using Alignment, Requirements, and Agility to Add Value
Ironstone	Sponsored by Ensynch Jeffery Davidson Director of Business Analysis & Quality Assurance Universal Technical Institute IT is a key enabler for the business and the bottom line - but it's often viewed as a drag on both people and profit. In order to bring leverage and value to both the proposition and purpose of your organization you must make a difference in the life of your customer. Your IT department can be more than costly projects coming in late. You do not have to throw away months or years of effort due to changing business needs. You can add value in the short-term, leaving your customer both engaged and delighted. This session will engage you through presentation and discussion as we cover steps for maturing your software development and project management groups. Using a history of real world projects, we will share how your IT shop can move from disorganized to procedural-based alignment. Don't accept being a just business associate, become your customers' companion and ally.
3:45 pm	CIO Panel Presentation
Palm Ballroom	Join these industry leaders in an interactive discussion and hear what issues are facing today's CIO's and learn how they are resolving them. This panel discussion provides a rare opportunity to hear first hand whats on the mind of these local executives.
	Julie Bort Online Community Editor Network World
	Dave Kempson CIO Maricopa Health	Ralph Loura SVP IT Medicis
	Alex Deshuk Mgr. of Technology & Innovation City of Mesa	Joe Mildenhall CIO Apollo Group
4:30 pm	Closing Remarks & Cocktail Reception
Palm Ballroom	Enjoy this complimentary cocktail reception featuring an open bar, hors d’oeuvres and conversation. Make this an important element of your attendance to the IT Symposium. The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward.

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Agenda

Friday June 12, 2009

Tempe Mission Palms Hotel

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Inaugural Arizona IT Symposium

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