Agenda

Tuesday August 28, 2007

Renaissance® Tulsa Hotel

2nd Annual Oklahoma IT Symposium

Previous Events
Kansas City 2007

Kansas City 2007

Wisconsin 2007

Wisconsin 2007

Kansas City 2007

Kansas City 2007

Kansas City 2007

Kansas City 2007

Knowledge & Networking
8:00 am Attendee Check-In; Breakfast Served: Sunrise Breakfast Buffet- Seasonal fruit, Danish, Muffins, Croissants, Scrambled eggs, Crisp bacon, Sausage links and Sauteed breakfast potatoes, Fruit Juices, Coffee & Tea
8:50 am Welcome Message
9:00 am Retaining Organizational Knowledge
 

Chuck Tryon
Founder
Tryon and Associates

Organizations of all types and sizes are struggling to address the widening gap between what they must know to thrive and an unprecedented loss of organizational knowledge. New market opportunities and improved technologies create a growing demand for new knowledge. At the
same time, seasoned workers are retiring at rates never seen in modern business and finding adequate replacements is becoming more difficult.

A new management discipline, Knowledge Management, has recently emerged with the goal to help organizations recognize, retain and share organizational knowledge. Knowledge Management is dominating discussions in executive suites around the world. Yet for many, this
topic remains conceptual and intangible.

In this fresh and innovative presentation, noted speaker, author and seminar leader, Chuck Tryon of Tryon and Associates, identifies two key elements missing from most organizations’ approach to Knowledge Management. One critical component is a formal Knowledge Retention
Policy that serves as an inventory of intellectual assets considered valuable to an organization. The other is to utilize naturally occurring projects as key source to harvest refined organizational knowledge, feeding both project and product repositories. These concepts are the result of over twenty-five years of research into implications of the Knowledge Age and a more recent collaboration with Dr. Suliman Hawamdeh, the program
director of the Masters of Science in Knowledge Management program at the University of Oklahoma.

This presentation will clearly identify the challenges brought on by the current knowledge drain and how Knowledge Management addresses the problem. Mr. Tryon will then provide very practical advice on how a Knowledge Retention Policy will help you identify areas of organizational risk as well as establish a foundation for knowledge retention. Lastly, Mr. Tryon will offer a number of very tangible steps for you to consider as you implement a Knowledge Management strategy in your organization.

This presentation is based on a collaboration with Dr. Suliman Hawamdeh, program coordinator of the Master’s of Knowledge Management program at the University of Oklahoma.
10:15 am
Technologies to Identify and Control the Transfer of Confidential Data
 
Sponsored by UpTime

Jeff Bewley

Managing Partner
Netbriar, LLC

A topic of growing concern within most medium to large companies is how to identify, track, and control the flow of confidential information.  This session provides a neutral overview of the capabilities, strengths, and weaknesses of emerging technologies available to control confidential information.  Many of these technologies are first-generation, and almost all of them have significant drawbacks as well as advantages. By reviewing lessons learned during implementations of these technologies within large organizations, we can better understand ways to mitigate product shortcomings and successfully implement these technologies.
10:15 am Partner Early, and Often, With Your Vendors
 
Sponsored by Cox Business Services

John Delano

VP & CIO
INTEGRIS Health

As you think about the technologies you use do you really have vendor partners?  Would you rather have a vendor walk with you in making decisions or come in after the technology decisions have been made?  When you have a vendor walk with you they understand the strategic direction of the company and they provide input on what things will work and what will not work.  Most vendors are too large and too busy to truly partner with a single company.  Integris’s experience has been that there are many vehicles offered by companies to truly leverage their knowledge and experience to help you get the most out of their software/support/services.  This breakout will discuss how Integris has utilized this approach to maximize the return on investment with the vendors they work with.
10:15 am Gaining Greater Efficiencies with Field Force Automation
 
Sponsored by Sprint

Mark Whitmire
Vice President of Information Technology
Cox Communications

The purpose of this session is to share ideas, practices, and processes around automating a field work force.  Cox Communications will start by sharing its best practices around deploying laptops with a mobile broadband network in all their field and services vehicles.  This breakout will share the lessons learned in automating a workforce, the cultural changes that had to take place, and the impact on the business with greater efficiencies.  This session will be a long on dialog, and short on formal presentation.  Be prepared to share if you attend this session
11:30 am Printer, Copier & Fax Fleets: The Goldmine in the Hallway
 
Sponsored by OneSOURCE

Stephen Clark

Former CIO
New Orleans Hornets

Printing, copying and faxing represent a potential source and destination for business-critical information.  Many printers are digital, affordable and reliable, yet have largely been left unmanaged as they spread rapidly across the network.  While carefully managed, most copiers are largely unreliable and antiquated in today’s digital age. Faxing, while still utilized in most offices, is also old technology.   

This breakout will discuss how to improve these areas in your company and reduce your current costs in this realm of your business by 10-20% and the lessons learned in doing so. 
11:30 am Server Virtualization and The Need for Speed
 

Sponsored by EMC

Stephen Taylor
Director of IT Infrastructure
Chesapeake Energy

This session will cover our business motivation, our approach, lessons learned, challenges and solutions we found in implementing successful server virtualization. We will discuss the business feedback driving a move to server virtualization. We will discuss the key enabling technologies of EMC’s storage and virtualization platform. We will discuss the financial impacts, technology support, reliability, and performance considerations of virtualization. The experiences and current efforts of Chesapeake Energy Corporation in this arena will be the basis for initiating questions, insights, and experiences from others participating in this session.
12:15 pm Lunch Served: Route 66 Deli Buffet- Tossed garden salad with ranch dressing & house vinaigrette, Chipotle corn & black bean salad, Mustard & chive potato salad, Deli meats & cheeses, Focaccia, ciabatta & baguettes, Lettuce, tomato, onions, pepperoncini & black olives, Choice of soup of the day or au gratin potatoes, Selection of home style desserts, Iced tea, coffee and water.
1:15 pm Building Technology to Support Exponential Business Growth in the Gaming Industry
 

Sponsored by Pinnacle Business Systems

Rob Jacks
CIO
Chickasaw Enterprises

The casino gaming industry nationally has undergone tremendous growth in the last two years, and no where is that more evident than here in Oklahoma. The Chickasaw Nation has been a leader in this growth and has a tremendous reliance on technology to meet the demands of this growth and expansion.

Chickasaw Enterprises has over 8,500 electronic games and 80 table games in use at 17 facilities. Chickasaw currently owns and operates the two largest facilities in the state, Riverwind and Windstar. The Windstar facility is undergoing an expansion of 4,000 electronic games that will make it the 3rd largest single gaming site in the country.

This session will focus on lessons learned regarding what it took to build an entire IT department from scratch in order to meet the business growth and expectations. The challenge of building an entire IT department (staff, infrastructure, and applications) can be daunting but rewarding. This session will dive into the lessons learned from Chickasaw and will provide many insights into those challenges.
1:15 pm The Zen of Quantum Change Management:  Implementing Successful Change Management Principals into a Dynamic Organization
 

Barbara Vrana
Chief Information Officer
Tulsa Community College

Sponsored by Agilysys

Chuck Mize
IT Director
Tulsa Community College

 
Many organizations struggle to implement a Change Management strategy within their IT functions.   Often organizations fail to make the appropriate overall organizational changes needed prior to implementing an IT Change Management solution.

Starting in 2007, Tulsa Community College began implementing sweeping changes to their complete IT functions.   In order to facilitate these changes, consideration of both organization and IT requirements had to be addressed.

This session will discuss the relationship between overall organizational change and the IT Change Management function.
2:15 pm From Cost Center to Profit Center, How IT is Supporting American Airlines’ MRO Business
 
David Hopkins
Managing Director of ITS
American Airlines

This session will focus on ITS’ role in transforming the worlds largest aircraft maintenance operation from a cost center to a profit center.  Major shifts in a business strategy require careful consideration by the IT organization to maintain current operations while supporting new, sometimes competing priorities.   Ideally existing IT investment can be leveraged to bridge the business from the current state to the future state.  But that requires careful planning and strict adherence to defined standards to insure all the pieces continue to fit together throughout the transformation.
3:15 pm The ABC's of Business Alignment
 
Amber Merchant
SVP, Operations & Technology Division
Bank of Oklahoma

This session will provide participants with real-life, actionable examples of how IT leaders can help foster a culture of business alignment in their organizations.
 
By 2005, Bank of Oklahoma's senior management team had become accustomed to familiar pain points -- there always seemed to be more technology projects on deck than IT could handle, and no clear processes to decide what was most important. Goals for each executive and line of business were set independently,  and not even widely shared, let alone aligned with each other.
 
A strategic business alignment initiative was established, and within a year the organization had implemented a process for aligning goals and financial plans across divisions, and improving relationships and processes for working together.
 
This session will discuss the basic principles and overall framework for business alignment. Attend this session and you will walk away with techniques you can put to work in your organization the very next day. 
3:15 pm Keeping Your Enterprise Running: Strategies for Securing Interconnected Critical Infrastructure Networks
 
Dr. Sujeet Shenoi
Professor of Computer Science
University of Tulsa
3:15 pm E-Discovery and E-Law: Keeping, Finding and Disclosing E-Evidence
 


Mike Reeves
VP, CIO
St. John Health Systems


Jan Slater
Corporate Legal Counsel
St. John Health Systems

  Effective December 1, 2006 amendments to the Federal Rules of Civil Procedure will require substantially expanded understanding of the procedures involved in crating, storing, retrieving, working with, disclosing and expunging your businesses electronic information. Everyone involved with electronic information needs to have general knowledge of what the new rules required if and when litigation is likely to occur. Learning about the new requirements when litigation is likely or when litigation occurs will be too late to prevent inadvertent transgressions and possible sanctions. This session will cover: 1. The key elements of the Electronic Discovery amendments; 2. A step-by-step guide to prepare you for e-discovery; 3. Examples of electronic media and formats that are discoverable; and 4. An example of a request for e-document production that will be typical in federal litigation.
4:15 pm Leadership Intelligence: Developing the Next Generation of IT Leaders
 
Robert A. Rouse
Director of the Regional SIM Leadership Forum & Professor of Computer Science
Washington University

Leadership remains the competitive advantage in conquering IT complexities of the 21 st Century. It is the key for IT professionals and leaders in government, non-profits, business and social enterprises. Leadership is the critical success factor for individual contributors, managers as well as those with formal leadership responsibilities. Organizations can develop leaders by intentionally providing experiences and educational opportunities to a wide variety of talented individuals

Most leaders discover their own unique and authentic leadership capacities. They acquire them through continuously learning from day to day experiences as well as reflecting on their own lives, defining core beliefs and personal aspirations. Becoming an effective leader is not learning the “10 Lessons of Great Leaders”, but discovering one’s own authentic strengths and style.

Leadership is a combination of what you know and who you are. Learning the “things” of leadership like strategic planning, financial analysis, and industry knowledge are necessary but not sufficient to know your personal capacities to influence through your core values and ability to get others to follow your vision and direction.

Over the past fifteen years the Leadership Forum has helped high potentials discover themselves as leaders. What works for them and their organizations will be the heart of this presentation. Current senior leaders with the responsibility of developing new leaders for the future and those who aspire to leading in their lives will discover proven paths to build their own capacities and the capacities of their organizations.
5:00 pm Closing Remarks, Cocktail Reception with Hors d'oeuvres