Detailed Agenda

Thursday May 11, 2006

Milwaukee West Marriott

4th Annual Wisconsin IT Symposium

Knowledge & Networking
7:00 am Attendee Check-In; Breakfast Buffet Served
7:50 am Welcome Message
8:00 am Structuring Successful Vendor Partnerships
 
Chad Eckes
CIO
Cancer Treatment Centers of America
Bio
  1. Definition of the typical vendor partnership
  2. Importance of good vendor partnerships
  3. How to achieve good vendor partnerships
    • Shopping for the partnership
    • Importance of the contract
    • Vendor oversight committee
    • Pre-negotiated rate cards
    • Protect the relationship
    • Open communication
    • Methodology alignment
    • General philosophies
  4. Results experienced
  5. Questions
9:15 am
Moderated Best Practice Discussions
 
  1. Software License Consolidation
    Thought Leader: Steve Gahr, Purchasing Manager, Quad Graphics
    Maneuvering through Volume Licensing Contracts can prove to be very complicated and confusing. Quad Graphics has uncovered ways to reduce both hard costs and soft costs associated with such programs as well as receiving regular updates on the frequent changes and promotions offered within the programs. This has given Quad Graphics the ability to make educated deployment and procurement decisions based upon the question “When is the best time to purchase and through which Volume Licensing Program?”
    Thought Leader Sponsored by: Software Plus

  2. Leveraging an Identity Management System to Enable Business Objectives
    Thought Leader:Gary Eppinger, CISA, MBB, Director IT Security & Controls, Rockwell Automation
    This moderated discussion will cover how Sarbanes-Oxley compliance motivated the automation of business processes, and review the lessons learned around the identity management system implemented by Rockwell Automation.
    Thought Leader Sponsored by: Sun Microsystems

  3. Facing the Challenge of Securing your Network with Budget & Resource Limitations
    Thought Leader: Tom Phillip, VP IT, Concordia University Wisconsin
    Thought Leader Sponsored by: Galaxy Data, Inc.
10:30 am Security & Risk Assessment
  James Ritchey
Interim CIO
DeVry, Inc.
Bio

Security and risk management concerns continue to increase, along with business need to use technology to gain competitive advantage.  In addition to internal security concerns, the use of outsourcing and Software as Service (SAS) is accelerating extending the scope of security and risk management. Key areas are:  
  • Where is your data? Who has your data?
  • Inhouse / Insourcing / Outsourcing (BPO)
  • Compliance and Governance – S-Ox, FERPA, COPPA, HIPAA, GLBA, … and CobiT, ITIL, ISO 17799
  • Vendor / contract management – SLA, future revisions, exit strategy
  • IT measurements – you get what you measure
  • Understanding the business – BCP / DRP and alignment  
  • Technology Innovation – The cost of keeping up OR the pitfalls of falling behind
  • Questions
11:30 am Moderated Best Practice Discussions
 
  1. Software License Management and Hardware Asset Management
    Thought Leader: Jim Friel, Project Manager, MCP (SAM) – Peters & Associates
    This moderated discussion will cover Industry Trends, Publisher Initiatives, Reconciliation, and Compliance issues and best practices.
    Thought Leader Sponsored by: ASAP Software

  2. Pursuing IT Excellence through ITIL based Service Management Processes
    Thought Leader: Dan Smith, Senior Director IT Services – Marquette University
    Implementing ITIL based Incident, Change, and Configuration Management processes to improve support to the business. This presentation will outline the roadmap, issues, and value in implementing Service Support processes with the IT organization to improve service and achieve operational efficiency in order to meet the demands of the business.
    Thought Leader Sponsored by:  Marquette University

  3. Migration from Old High-Cost Platform to Current “Server Based Environment”
    Thought Leader: Dave Melbye, CIO, Milwaukee Metropolitan Sewage District
    This moderated discussion will discuss the migration from an older high cost platform to the current server-based environment through a combination of new software tools, revised processes and procedures and upgrades. Dave Melbye, CIO for the Milwaukee Metropolitan Sewage District has increased the level of service and responsiveness to his customers while effectively reducing his total cost of ownership.
    Thought Leader Sponsored by: New Resources Consulting
12:15 pm Lunch Buffet Served
1:15 pm How to Develop a Strong CIO – CEO Relationship
  Peter Stockhausen
Former CIO
Manpower
Bio
Imagine:  the CEO of a staffing company announces that their internal HR processes and systems will be added to the company’s product line as part of a strategy to extend the business from staffing into HR services.  While the HR organization in this company has considerable expertise and processes, their systems are limited to a few aging home-grown tools.  HR is ready with their requirements for the development of a large multi-function custom application to automate their processes, which until now they have not been able to get funded, and the CIO recognizes that nearly all of the needed functionality is already available in commercial software, although that would require retrofitting the HR processes.  Should HR, as an internal customer, dictate what IT will deliver?  Or, should IT and HR be partners with equal voices in how to achieve the company’s strategic goal?  Usually, these questions are not even asked – their answers are implicit in the status of the relationship between the CIO and the CEO.  When that relationship is weak, IT’s role is limited to filling orders for its internal customers, regardless of whether that is good for the business.  A strong relationship between the CIO and CEO enables IT to be a valued contributor in planning the growth, defining the strategic directions, and executing the transformation of the business. 

Peter Stockhausen, who has 12 years experience as a CIO and now provides CIO consulting, will discuss the importance of the CIO-CEO relationship and will outline in detail how to develop and nurture that relationship.  Starting with stories from his own career, he will assess what worked well and how those situations could have been improved.  Peter will synthesize those observations and present a roadmap and checklists to guide other CIOs in developing productive relationships with their CEOs.  Then, he will discuss the case of the HR system, outlined above, to show how to use this relationship to strengthen the overall business alignment and positioning of IT and to improve the value of IT to the business.  Peter will conclude by summarizing the essential leadership activities required of a CIO in building such a relationship with the CEO.  
2:15 pm CIO Panel Presentation
  Natan Abraham
Sr. Advisor CIO Group
Forrester Research, Inc.
Bio
Matthew Miszewski
CIO
State of Wisconsin
Bio
Mike Jackson
CIO
Rockwell International
Bio
Vicki Petit
VP Information Services
KI
Bio
  Rodeina Davis
VP & CIO
Blood Center of Wisconsin
Bio 		James Herzfeld
VP of IT & CIO
Journal Sentinel
Bio
3:00 pm Closing Remarks, Cocktail Reception with Hors d'oeuvres

 

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