Detailed Agenda

Wednesday May 31, 2006

Overland Park Marriott

6th Annual Kansas City IT Symposium

Previous Events
2011 Kansas City

2011 Kansas City

2011 Kansas City

2011 Kansas City

2011 Kansas City

2011 Kansas City

2011 Kansas City

2011 Kansas City

Knowledge & Networking
7:00 am Attendee Check-In; Breakfast Buffet Served
7:50 am Welcome Message
8:00 am Learning at the Tip of the Spear: Putting Knowledge Management into Practice
 
Mike Prevou
Ph.D., LTC - US Army (Retired), Education Advisor,
Alion Science and Technology
Bio
This presentation will highlight the following topics:
Why the Army is embracing KM.
How the Army has designed and deployed an enterprise level KM System
Connections, Content and Conversation; Building Blocks for successful knowledge transfer: Stories from the front. Measuring Effects rather than Effort.
Technology issues
KM Leadership Challenges
9:15 am
Moderated Best Practice Discussions
 
  1. Corporate Mobile Phone Rollout: The Really Good, The Really Bad, and the Really Ugly
    Thought Leader: Cara Jiles, Director GRID End User Experience, Cerner Corporation
    Cerner’s Executive Cabinet made the decision to put mobile technology into the hands of associates who are required to travel extensively and/or to be highly available. This role-based initiative was designed to enhance productivity and provide anytime, anywhere access to email, calendar, and contacts via Smartphone technology. Discussion will include the benefits, challenges, and emotions involved with managing inventory, costs, and expectations around a device that is now considered integral to corporate culture.
    Thought Leader Sponsored by: Software Plus
  2. Cost Reducing/Efficiency Improving Technology - On a Tight Budget
    Thought Leader: Phil Sanders, Dir. Of Purchasing & Contract Procurement, Unified Government WYCO/KCK
    Does your organization need technology that will reduce costs and improve your overall efficiency?  This breakout will provide real world examples and foster discussion surrounding new technologies that can be implemented, even with budget constraints that reduce costs and improve efficiency.
    Thought Leader Sponsored by: Choice Solutions
  3. Competing on Analytics
    Thought Leader:Jerry Musial, Senior Architect for CRM/Database Marketing – Cingular Wireless
    Optimization is the key for those organizations who believe that analytics provides a competitive advantage. From supply chains to customer value to predictive modeling, the power of analytics lies in the ability to gain valuable insight from data, enabling true optimization – ideally at the enterprise level.
    Thought Leader Sponsored by: SAS Institute
10:30 am Is There Still Life in the IT Career?
  Phil Zwieg
VP of IS
Northwestern Mutual
Bio
Enrollment in IT related majors has been steadily and rapidly declining in the US and Europe since 2000.  Many potential students have been scared away by overhyped news stories about offshoring and its impact on jobs in the US.  Baby boomers are rapidly approaching retirment age.  Birth rates are down across the globe.  Other science and math related job opportunities are competing for scarce resources.

For those who look to manage this industry in the future, the combination of truth and fiction makes it difficult to determine the appropriate path.  This presentation will focus on dispelling myths, reviewing the skill sets that will become critical in the future and talking about strategies to insure the "pipeline" for filling jobs will not dry up.
11:30 am Moderated Best Practice Discussions
 
  1. Software Licensing Management & Hardware Asset Management
    Thought Leader: Athelene Gieseman, CIO, Stinson Morrison & Hecker, LLP
    This moderated discussion will cover Industry Trends, Publisher Initiatives, Reconciliation, Compliance issues and best practices as it relates to managing your IT software and hardware assets.  A solid grasp on the software and hardware assets within your enterprise will allow for improved planning, tighter controls of budgets and lower support costs.  An energized conversation on asset management and the best practices associated.
    Thought Leader Sponsored by: ASAP Software
  2. Unified Data Management – How to Save Time, Money & Overhead
    Thought Leader: Nicholas Bartels, Systems Administrator Specialist, American Century Investments
    After 8 years American Century’s mainframe based backup for distributed servers no longer met the recovery needs of the business.  After a comprehensive review a new solution was found and implemented.  The result was reduced backup times, increased ability to restore systems, and improved backup processes.  Discussion will include the challenges during the conversion process, benefits gained, and lessons learned.
    Thought Leader Sponsored by: CommVault Systems
  3. Business Justification for Collaboration Tools
    Thought Leader: Rich Perkins, IT Portfolio Manager: Collaboration & Knowledge Mgmnt., Black & Veatch
    Collaboration, the sharing of information internally within and externally to an organization, can improve organizational efficiencies and enhance both professional and organizational relationships.  The lack of effective collaboration often leads to knowledge hording and poor relative performance.  This "better practices" discussion will focus on enhancing organizational collaboration through cultural change management and technology enablement.
    Thought Leader Sponsored by: Microsoft Corporation
12:15 pm Lunch Buffet Served
1:15 pm Pursuing IT Excellence through Service Management Processes
  Kathy Lang
CIO
Marquette University
Bio
Business management of IT encompasses the alignment between the business goals and IT.  This presentation will describe the value in implementing service management processes with the IT organization to improve service to and achieve operational efficiency in order to meet the demands of the business.
2:15 pm How to Develop a Strong CIO – CEO Relationship
  Peter Stockhausen
Former CIO
Manpower
Bio
Imagine:  the CEO of a staffing company announces that their internal HR processes and systems will be added to the company’s product line as part of a strategy to extend the business from staffing into HR services.  While the HR organization in this company has considerable expertise and processes, their systems are limited to a few aging home-grown tools.  HR is ready with their requirements for the development of a large multi-function custom application to automate their processes, which until now they have not been able to get funded, and the CIO recognizes that nearly all of the needed functionality is already available in commercial software, although that would require retrofitting the HR processes.  Should HR, as an internal customer, dictate what IT will deliver?  Or, should IT and HR be partners with equal voices in how to achieve the company’s strategic goal?  Usually, these questions are not even asked – their answers are implicit in the status of the relationship between the CIO and the CEO.  When that relationship is weak, IT’s role is limited to filling orders for its internal customers, regardless of whether that is good for the business.  A strong relationship between the CIO and CEO enables IT to be a valued contributor in planning the growth, defining the strategic directions, and executing the transformation of the business. 

Peter Stockhausen, who has 12 years experience as a CIO and now provides CIO consulting, will discuss the importance of the CIO-CEO relationship and will outline in detail how to develop and nurture that relationship.  Starting with stories from his own career, he will assess what worked well and how those situations could have been improved.  Peter will synthesize those observations and present a roadmap and checklists to guide other CIOs in developing productive relationships with their CEOs.  Then, he will discuss the case of the HR system, outlined above, to show how to use this relationship to strengthen the overall business alignment and positioning of IT and to improve the value of IT to the business.  Peter will conclude by summarizing the essential leadership activities required of a CIO in building such a relationship with the CEO
3:00 pm Closing Remarks, Cocktail Reception with Hors d'oeuvres
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