| 8:00 am |
Attendee Check-In; Breakfast Buffet Served |
| 8:50 am |
Welcome Message |
| 9:00 am |
Getting IT Right – Improving the Business Value of Technology in State Government |
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John P. Gillispie
Chief Operation Officer
Information Technology Enterprises
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| 10:15 am |
Moderated Best Practice Discussions |
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- The Struggle with Outsourcing: When Outsourcing Makes Sense and When it Does Not.
Presented by: Randy Remington, VP, Director of Information Technology, Bankers Trust Co.
- Get It Together: Driving Data Quality and Data Integration Initiatives for Deeper Customer Perspective
Presented by: Jeff Hoffman, Senior Vice President of Strategic Marketing, Chubb & Son
- Consolidating Distributed Data back to the Data Center
Presented by Randy Cairns, AVP & Corp. Security Office, American Republic Insurance
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| 11:30 am |
Privacy - What you Need to Know |
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Michele Shuster
Attorney
Kegler, Brown, Hill & Ritter

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| 12:30 pm |
Lunch Buffet Served |
| 1:30 pm |
Pursuing IT Excellence through Service Management Processes |
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Kathy Lang
CIO
Marquette University
  |
| 2:30 pm |
Moderated Best Practice Discussions |
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- Updating WAN Connectivity: Avoiding the Potholes
Presented by: Dave Thalacker, Director of IT, Ruan Transport Corporation
- Creating a Service Oriented Architecture to Integrate Business Information to Support Processes, Compliance and Decision Making
Presented by: Jeff Gleason, Director, IT Strategies, Aegon Transamerica
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| 3:30 pm |
Moderated CIO Panel Presentation |
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Randy Cairns
AVP & Corporate Security Officer
American Enterprise
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Steve Printz
VP & CIO
Pella Corporation
|
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Mark Davison
VP & CIO
Bandag, Inc.
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Cristina Thomas
VP & CIO
Mercy Medical Center
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| 4:30 pm |
Closing Remarks, Cocktail Reception with Hors d'oeuvres |