1. Call Centers
2. Adopting a Data Integration Strategy
3. Consolidating Distributed Data back to the DataCenter
10:30 am
Leveraging IT for Business Results
Mike Laddin
President & Senior Partner
LeaderPoint
11:30 am
Running IT as a Business - Connecting Vision to Reality then to Results
Bill Davis
EVP, COO
Magellan Associates
12:15 pm
Lunch Buffet Served
1:15 pm
The Future of Corporate Computing
Jonathan Schwartz
President & COO
Sun Microsystems
2:45 pm
Best Practice & Moderated Round Table Discussions
1. New Realities in Security Management
2. Delivering Business Services To Accelerate Business Strategy Execution
3.
Knowledge Management and Retention
3:45 pm
Closing Remarks, Cocktail Reception with Hors d'oeuvres