Speakers : Craig Symons

Craig Symons
Principal
Forrester Research

Craig is a principal analyst in Forrester's IT Management & Services research group and covers human capital management (HCM), organizational design and development, and IT as a business. Specific topics of focus include enterprise incentive management, enterprise performance management, talent management, and organizational assessment and design. His work in IT as a business focuses on quantitative and qualitative methods for valuing IT, including the balanced scorecard and other metrics methodologies.

Craig came to Forrester through its acquisition of Giga Information Group. He was an original member of Giga's startup team and a co-developer of Giga's research process and research products.

Craig has more than 27 years of experience in the IT industry. Before joining Giga, he spent 11 years at Gartner Group in analyst, management, and executive roles. In his last position at Gartner, he was senior vice president and CIO and was responsible for developing Gartner's electronic delivery strategy and products. At Digital Equipment, Craig managed a consulting business unit dedicated to the financial services industry, and at Citibank, he managed an applications development group in the finance division. Craig started his career as a developer of real-time communications software.

During his career, Craig has been a frequent speaker at industry conferences and consulted to virtually all constituencies in the IT industry, including users, vendors, and the investment community.

Craig earned a B.S. from Rider University, Lawrenceville, N.J., with majors in management and organizational behavior and decision science, and attended the Stern Graduate School of Business at New York University.