Art Peters
VP, Information Technology
ACT, Inc.

Art Peters is a 29-year veteran of the Technology Industry.  He started his career working for IBM in the Signaling Communication Division in Research Triangle Park, NC.  His initial assignments focused on developing hardware, microcode, and software for the emerging telecommunications market.  He was one of the first three engineers on the NetView/PC product team as was responsible for the design and development of the communications sub-system that later became the OS/2 Communications Manager.  The success of this product led to world-wide responsibility for NetView adoption and assignments at IBM’s Tokyo laboratory and the Bank of America in San Francisco.  From there, he went on to manage NetView OEM development with joint ventures between IBM, Digital, Microsoft, Novell, and Sun.  Along the way, Art became an IBM Certified Systems Engineer and IBM Certified Project Manager. 

Art was recruited from IBM to McCabe and Associates where he was responsible for Research and Development of the company’s products.  His role was to commercialize the operation, improve customer satisfaction and prepare for an IPO.  Later he joined Mentor Labs as General Manger where he was responsible for design development, marketing, operations, and sales.  He grew annual revenues from $200,000, to $20,000,000 in a year delivering web-based Internet learning and assessment products. 

In 2003, Art joined ACT as the Vice President of Information Technology where he has leading the evolution and alignment of IT with the rest of the business.  In the past five years, his team has deployed Oracle’s eBusiness for back office operations, built and occupied a “green” datacenter, kicked off an application consolidation effort to consolidate 450 custom applications to 50 common systems.  All the while increasing overall system availability and doubling volume of assessments processed while increasing efficiency by 50%.  He has been a champion of reengineering business processes, deploying SEI CMMI, ITIL, and using Six Sigma techniques for continuous improvement.