Monica Crocker
ECM Business Expert

Monica Crocker has been an ECM consultant since 1991, working exclusively with public sector organizations across the United States. Monica serves at an ECM Business Consultant for Genus Technologies, helping tailor ECM solutions to meet clients’ business needs.  Prior to joining Genus Technologies, Monica implemented an Enterprise Content Management System (ECM) at the Minnesota Department of Human Services that included 1500 users and 46 separate document classes.  Her expertise includes enterprise strategies for content management, electronic records management, taxonomy design, project management and business process redesign.  
 
She is Member-at-Large on the Minnesota Chapter of AIIM Board and has received AIIM’s Distinguished Service Award.  She is accredited through AIIM with an Electronic Document and Image Management Laureate (LIT) and is a Certified Records Manager (CRM) and a Project Management Professional (PMP).