itSMF USA Regional - Cincinnati

April 27-28, 2006

Cinergy Center, Cincinnati

"Running IT as a Business using ITIL®"

The itSMF USA Regional-Cincinati is a vendor-neutral conference featuring practitioner presentations. It emphasizes proven, standardized processes and best practices gleaned from the top IT organizations in the world as they are applied to IT service management.

Whether new to ITIL or years into an ITSM program, the itSMF USA Regional-Cincinnati i s the Conference for IT Professionals to learn best practices for improving the quality and reducing the costs of providing IT services.

Less Theory More Reality
The two-day conference program is built around the following seven track themes
TRACK 1:	BUILDING AWARENESS AND BUSINESS CASE FOR ITSM
TRACK 2:	IMPLEMENTING ITSM WITHIN THE BUSINESS
TRACK 3:	BUILDING ITSM AS A BUSINESS COMPETENCY
TRACK 4::	EXPLORING ITIL
TRACK 5:	ITSM - A FOCUS ON PEOPLE
TRACK 6:	REAL WORLD SIMULATIONS
TRACK 7:	REAL WORLD SIMULATIONS

Top-Notch Keynote Presentations


George Spalding Executive Consultant Pink Elephant	Brian Oldham CTO Appriss, Inc.	Marta Foster VP, Business Solutions Global Business Services P&G	Colonel Mark S. Kross Director of Commincations and Information NASIC	Greg Downer Principal Consultant Pepperweed